Super over this. We understand that you're having an issue with music playing on your iPhone when you open another app. After logging out, quit the Spotify app and then open it again. If it's an iPhone you're using, head over to the "App Store" app. As one of the leading music streaming apps, its pretty reliable, but bugs can happen anytime. Cannot play music when my phone sleeps anymore. If Spotify stops playing when your screen turns off on Android, you can usually fix it with these steps: Before we move to more advanced steps, well need you to check your offline tracks. Tried background app refresh. Could you also share if the app stops when connecting only to specific devices via Bluetooth (and their make and model) or in general? Heres how to disable Battery optimization for Spotify on Android: You can also lock the app in Recents. Yeah, you! Open Settings. If you love music as much as I do, it can be super annoying when Spotify stops playing tracks on your iPhone. You'll access the "Sign out everywhere" button. Scroll down and then tap Log Out. If your Bluetooth device is malfunctioning, it may cause Spotify to pause. Then find the 'Battery' setting. We have thousands of articles and guides to help you troubleshoot any issue. 3. So, having said that, and without further ado, lets begin. MichelleT18, User profile for user: To close Spotify, swipe up and off the top of the screen. 1) Launch the Spotify app on your computer. We're not a support community, and we encourage users to use official support channels for most issues. In this scenario, Spotify works in the background while your device is idle and the system is possibly stopping it to save the battery. Uninstall, reinstall or update the app. Double press the Home button and force close other apps running in the background except for Spotify. More info about Offline music here. All postings and use of the content on this site are subject to the. This is because you often download songs or podcasts for offline listening. A minor software issue may be affecting the Spotify app. Go back to the Windows Search Box > "%AppData%". Siri can act on most of the voice commands that you offer. WillowPark. (seems like the app is crashing or disconnecting in the background. 2. When I play music (doesnt matter which app, Spotify or something else), sometimes my iPhone stops the music when I open an other app. Welcome to Help Desk Geek- a blog full of tech tips from trusted tech experts. Also, I don't have any battery optimization app, and background app refresh is opted-in. 1. Glad other people are experiencing this, its been a huge annoyance the past week or so. In case you, too, are experiencing issues with background playback on your Android, check the steps we listed below. 2. You can check if this cause Spotify stops playing randomly. In this part, well introduce 9 fixes to the playback issues of Spotify. First, launch the app switcher by swiping from the bottom of the screen to the center or double-pressing the Home button (if your iPhone has a Home button). How to Fix an Err_empty_response Error in Google Chrome, 4 HyperTerminal Alternatives for Windows 10. Just started having this problem this morning. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It is running the latest ios 14.3. This setting can interfere with Spotify on any device, whether its a phone or a tablet. Declutter Spotify by Deleting Cache . And after youre done deleting the Spotify app from your iPhone, you can simply go back to the App Store to download a fresh version of it, and hopefully, it should now begin to work fine and play without stopping on your phone. ha, welp can't reset it or i have to reactivate my phone and no way i'm calling verizon on iPhone release day. To do this on iOS, go to Settings > General > Software Update. Every time I open my Iphone, the center of the lock screen is occupied by the music playing box. If you find the Spotify app on your mobile stops playing when the device screen sleeps or locks, you should try the below steps. From now on, you'll hear the shutdown and startup chimes whenever your iPhone shuts down or powers back on. On iPhone 7/ 7 Plus: Press and hold both the side button and volume down button until the Apple logo appears on the screen. To force quit an app on your iOS device (with a Home button), just double press the Home button and then swipe up on the app card to close it. Theres a considerable amount of furor over how Apples recent updates have led to connectivity taking a hit. To close Spotify, swipe up and off the top of the screen. So, to check and update our iPhones to the latest version of iOS, all we have to do is; So, if youve tried all the steps above, and youre still stuck with the Spotify app stops playing when your screen is off issue on your iPhone, then, maybe its actually time to factory reset that iPhone of yours. If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. Switching to Google play music and back to Spotify, sometimes this will work. You'll be notified when that happens. Check Device Optimisation settings. Spotify playing in background/ foreground > Lock device > Spotify stops playing with no evident pattern of time/track playback. The most common one and also the most annoying one is that Spotify will stop playing songs out of no noticeable reasons. provided; every potential issue may involve several factors not detailed in the conversations To test this, listen to a few songs without your headphones and then listen with the headphones in. Read on. 2. Somethings I'm seeing with this issue that I'm curious if others are: when the song pauses and i reopen the app, the spotify logo pops up and then the "connecting" message appears at the bottom the app. Or when i close the spotify application on my ipad. Randomly, it will just stop playing in the middle of a song. Press and hold the home button, and power button. What to Know. So, if youre here, and youre experiencing the infamous Spotify app stops playing when screen is off problem on your iPhone, well, if you stick around long enough, you might just be one step closer to getting it fixed. On the Mobile App. 5) Go back to the interface and select a playlist or album to play. I have a very similar issue, when using the Bluetooth or car play, after a few second or minutes, the music stops. Twitter: @lemmingspain. User profile for user: (How to Fix Play Store Errors), How To Connect iPhone To MacBook: 7 Simple Methods, How To Use Whatsapp Web On iPhone? If this helps, you'll also save some on your available data. Thank you for the suggestions. Then find the "Battery" setting. App developers release updates regularly to fix existing glitches and add new features. Also, you can report the problem to Spotify so they might address it in future updates. 2. On desktop, use Windows Search Box > Settings > Control Panel > Programs > Uninstall a program. And resorting to Spotify team for help could be extremely tedious and you may not get the result you want. Disable ' Allow Background Activity . Scroll to Audio quality > Streaming quality. On desktop, click the Profile icon > Settings or click the Edit settings link for the desktop app > Preferences > Compatibility. Allow Spotify to Use Data in Background. Thats the usual way but with all the issues cropping up, Ill just recommend a straightforward delete + re-install of the app. I just tried with another account and the same issue happened. Your article is very helpful to me, I will bookmark your website so that I can read it better in the future. It would be also really helpful if you could log in to another account on your device and let us know if the same issue comes up. By doing this, the track lists are refreshed again from the server. Most people choose to disable this feature cause of its aggressive battery consumption, but were not gonna turn ours on or off completely, as were only gonna turn it on for the specific apps that need it, just like the Spotify app, and then turn it off for every other app that doesnt. This issue is common on Spotify and has many causes, but the good news is theyre all easy to fix. Go to your iPhone's home screen. It will also not play if you press play from the control centre, unless, you open the app. Same for me. 1. Locate Spotify in the list of apps and ensure it's turned on. Go to the app updates section to check if an update for Spotify is available. 3. 3. 2) Click the profile picture and select Settings from the drop-down menu. Mark as New; Bookmark . Find the music playback controls in the Control Center and long Or an unauthorized party has gained access to your account and is trying to stream music. This exact same issue seems to have come back in version 184.108.40.2060. You can check for updates manually by navigating to Settings > System > Software update. Did you enjoy this tip? Ask Siri to Stop. This will open the AppData\Roaming location. Reinstall the Spotify app. So, for the case of the Spotify app, simply uninstall it by tapping and holding on the app icon on your iOS home screen, and depending on the version of iOS running on your phone, the ways of deleting or uninstalling apps might be different. Well, thats where the next option comes in. So its hard to determine which solution will help you out in the case of playback stopping issue. 5. 4) Toggle the button on next to Close button should minimize the Spotify window. Having same issue on iPhone X after updating to iOS 13.1. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. With Spotify Connect, you can use one device to remotely control listening on another. . Hi Mihail, I just tried and the app stops playing even when not connected to CarPlay or any Bluetooth. iOS 14, Jan 21, 2021 12:26 PM in response to Nicholas_B2. Choose between Low, Normal, High, and Very high. Make sure to keep your mobile device fully up to date with the latest version of the OS. Clearing my data and cache worked and I didnt loose my saved music etc!! Before we can post your question we need you to quickly make an account (or sign in if you already have one). If so, could you make sure that Spotify is added as an exception or stop them altogether and let us know if that makes a difference? Tap and hold on the app icon you want to delete. To be sure, try logging out of Spotify and then login back again. Houtkappertjie 1 yr. ago. 2. In this article we'll go over the most common causes and how to solve these. Go to Spotify's download webpage to download correct version for Windows or Mac. If it's not, we recommend that you Update your iPhone, iPad, or iPod touch. If you don't have the option to use a friend or family members you can create one here. Restarting does no harm to your phone as its basically just turning off and turning it back on, so, you shouldnt be bothered about losing your data here. Force restart your iPhone. If your app pauses often, select Low or Normal. Spotify stops playing tracks on iPhone and iPad? Simply add some detail to your question and refine the title if needed, choose the relevant category, then post. How to use Spotify Connect. With Spotify Connect, you can use one device to remotely control listening on another. In addition, make sure that Low Power Mode is turned off. - Open the "Google Play Store" app if you're using an Android device. And sometimes it is with the bad internet connection. For Mac, click Spotify in the Apple menu > Offline. Choose between Low, Normal, High, and Very high. Once on this page, scroll down to the bottom and select the Sign Out Everywhere button. Tap Data Usage, then toggle the Background data setting on to allow Spotify to use data in the background. Podcast listeners were the first users to report the problem, and they appeared to be the most affected. The problems could be with your phone, your earbuds or with any other devices youre using to listen to Spotify. Affiliate links / Images from Amazon Product Advertising API. I am testing it now to see if this setting has an impact on spotify stability. Your email address will not be published. Well, it's quite rare for iOS users to experience such issues after having the official stable release from Apple. After turning on the option itself, from the list of apps below, you can disable the feature using the toggle buttons in front of them for the ones you dont want, and keep it enabled for the ones you want, such as the Spotify app. Jan 19, 2021 9:04 AM in response to aucke114. aucke114. To ensure that Spotify can work in the background, youll need to find your way around System settings and give permission to Spotify so it can keep running in the background. Why Does Spotify Stop Playing Music. Thank you for your reply and confirmation. I tried using Spotify and the app radio belgium, the music stops with both apps, either online or downloaded offline. Obviously this doesn't happen on a laptop. This is on "iPad os" on an iPad Pro 2018. edit: I got it working after following the exact reinstall instructions on the spotify website. Scroll to find ' Spotify ' and tap. To fix the issue, you need to disable the music widget in lock screen settings. A tech-aficionado whose superpower lies in blabbering interminably about new technologies. 4. Why does Spotify keep pausing / why does the music log your Facebook profile out from all devices, There is something wrong with the Spotify installation on your device, You might have forgotten to log out on a different device and a friend or familymember is unknowingly listening using your account, Perhaps you are in an area with lesser cellular coverage, Or an unauthorized party has gained access to your account and is trying to stream music, Change your Spotify password, which you can do, Log your account out from all devices it's logged into, you can do this. Playback using external devices (Sonos, BlueOS) is extremely bugged now. Check out our wiki first. And questions like "why does Spotify stop playing when I lock my phone" and "why Spotify stops playing after a few seconds" are constantly asked on Spotify Community and Reddit. If you appreciate an answer, maybe give it a. might be related to the global ios setting that allows apps to request user feedback and reviews. Check if there's a new software update available for . Step 1: Launch the Settings app on your iPhone, navigate to General and tap on Background App Refresh. Tap Settings > Apps. You should turn it off to make the application work again. Updated by Adam Gorden on Dec 21, 2022 2:52 PM. First, launch the app switcher by swiping from the bottom of the screen to the center or double-pressing the Home button (if your iPhone has a Home button). Ensure the slider is set to Off. Here's how to turn off Canvas, the background videos that Spotify started adding to albums earlier this year. Find the Spotify app and tap on it. Spotify not playing songs when you locked your Spotify Account? While you here, let's have a fun game and. Continue with Recommended Cookies. Clear Spotify Cache . After 4+ years and 4500+ content pieces that helped diverse companies grow, I followed my passion and made iGeeks Media my home. Heres how to reinstall Spotify on Android: Samsung, Xiaomi, and a few others have a deep sleep feature that will automatically place unused apps to sleep mode. I tried everything, deleted and reinstalled the app, login out of all my Spotify accounts/devices, even did a full restore of my iPhone. There can be more than one reason why the music would suddenly stop. Switch off the Low Power Mode option. On desktop, open the Spotify app for desktop. You should also ensure that Spotify is not automatically attempting to stream at a higher quality than what is capable. Repeat these steps and highlight the Autoplay icon to enable or turn on continuous play in Apple Music. Check Your Cellular Data or Wi-Fi Connection, What is the Best Caller ID App? I've searched for the reason and a solution, but didn't find it. Step 2: Scroll down and turn on background app refresh for Spotify. I got a brand new iPhone today and this started and I'm experiencing this issue as well.. We'd like to help. Let us know if we can help you with anything else. If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. Manage Settings You'll be notified when that happens. Had this issue, resolved it by going to background app refresh and turning Spotify on. Headphones or speaker no differencesame bullshit, Go into offline mode listen to some songs on offline mode then turn Spotify into online fixed it for me, Tried that but still stops after reverting back to online mode, just started today, never had this problem before, and i'm not sure if it's worth mentioning but i installed ios 15 several weeks ago and the issue is only just appearing now. Step 2. Your name/email address will never be shared. #enjoy. Also by long pressing on the app and clicking App Info u should also have available a toggle to "Allow app to run in background" 0 Likes Share. Also, cats! The main reason why your Podcasts start playing randomly is that the application is still open in the background. Tried all steps on the Spotify page, so I now have no downloaded content.I like listening to the daily mixes and would prefer to not have to download them before I've listened to them.Works fine with app open, but that sucks the battery dry.For now I'm leaving app open, but turning brightness all the way down. If this isnt possible, lower the quality of your stream. Allow Spotify to Use Data in the Background Go to Settings > Apps > Manage Apps. Heres how to allow background activity for Spotify on Android: Going a step further, you can completely disable Battery optimization for Spotify. Then, simply swipe up on the app card to close it. On mobile for Android or iOS, go to Home > Settings > Playback. One of the easiest ways to correct issues with Spotify pausing is to reset your device. However, you may need to re-login. 3. Copyright 2008-2023 Help Desk Geek.com, LLC All Rights Reserved. This could be why your Spotify stops playing when your iPhone screen is off. If the issue persists, well need to check the background activity permission. For example, iOS stops Spotify from downloading saved songs unless the app is open and in view. 5. Way 2. Wow so fun, Spotify has been a pile of shit recently on iOS 15. So, to turn off Low Power Mode, all you have to do is; But if you turned it off, and the problem got solved, well, congrats to you, but, if it doesnt, then that takes us to the third option. Go to Settings > Apps > Manage Apps and find the Spotify app then tap on it. However, if that doesnt help, you can go backward and sideload an APK of an older Spotify version. If you don't connect to the Wi-Fi, you need to connect to your mobile data and your Spotify can continue to run. i tried to restart my phone but it didnt help. When you scroll through your Instagram feed, you'll see clear photographs posted by a variety of users, but every once in a while, a short movie will start playing on its own within the stream.. One of the causes of Instagram's excessive data consumption is that videos will automatically .